Privacy Policy
At Aletheia Counselling, your privacy is important. This Privacy Policy explains how personal information is collected, used, and protected when you use our website or contact us for online counselling services. Aletheia Counselling provides live online philosophical and existential counselling. This policy applies to all clients regardless of location.
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For the purposes of applicable data protection laws, the data controller is Aletheia Counselling, operating from Santiago, Chile.
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We may collect personal information when you contact us or book a session, including your name and contact details (such as email address or phone number), any information you choose to share via the contact form or during sessions, and anonymised analytics data relating to website use.
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This information is used to respond to enquiries, schedule and manage bookings, conduct online sessions and provide existential accompaniment, improve our services and website functionality, and meet professional supervision and ethical standards (where any data used for supervision is anonymised). Aletheia Counselling does not sell or share personal information with third parties.
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Personal information is stored securely using standard data protection measures. Session content remains confidential. Because Aletheia Counselling is based in Santiago, Chile, and provides services to clients worldwide, personal data may be stored or processed outside your country of residence. Where applicable, data is handled in accordance with relevant data protection laws, including UK GDPR and EU GDPR.
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Personal information is retained only for as long as necessary to provide services and to comply with professional and ethical record-keeping standards, after which it is securely deleted.
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Depending on your location, you may have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, and to object to certain processing. You also have the right to lodge a complaint with your local data protection authority.
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We process personal information where necessary to respond to enquiries, provide services, and manage our professional relationship. Where required by law, processing is based on your consent, which may be withdrawn at any time.
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If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: contact@aletheiacounselling.co.uk
